Booking Terms

Malole Surf House and it’s travel agent partners will knot be held liable for accidents, injury, or loss of life, which are inherent risks traveling, and surfing. Malole Surf House will not be held liable for injury, death, damage, financial loss, costs, expenses, travel delays, or inconvenience arising from any travel misfortunes beyond our control, such as weather, natural disasters, disease, war, acts of terrorism, late arrivals or departures due to mechanical failure on any car, speed boat, airplane, or ferry transport to or from Malole Surf House.

A 50% deposit is due at the time of booking. Deposits are non-refundable.

Final Payment is due at least 90 days prior to departure and is non-refundable.
Payment may be paid by Visa, MasterCard, or bank transfer, (All credit cards will be charged with an extra 2.5% processing fee. All bank and wire transfer payments will be charged an extra 30$.
After the payment of the deposit, the terms and conditions fixed by Malole Surf House will be considered read and accepted. We reserve the right to cancel the booking without previous notice if the deposit isn’t received within 7 days of making the booking.

Cancelation Policy
Deposits are non-refundable. Cancelations before 90 days of your departure qualify for a 50% refund. Cancelations after 90 days of your departure will qualify for a 20% refund. There are no refunds or partial refunds given for early departures from Malole Surf House due to, poor surf, bad weather, or injury. Additionally, there are no refunds paid for reasons pertaining to unstable global, national, natural, or political situations including weather, natural disasters, disease, war, acts of terrorism, late arrivals, or departures due to travel delays. 50% Refund for airline/boat change of schedule

Mandatory Travel Insurance
Travel insurance is mandatory for all Malole Surf House guests.

Upon entry to indonesia, All passports must be valid for at least 6 months from the date of departure.
For certain nationalities, a valid visa is require for you to travel, please consult with your Embassy well in advance to find out what rules apply to you.

Travel information
Malole Surf House is not responsible for airline board fees or baggage policies.
Malole Surf House does not accept any finical responsibility for late arrival or non-arrival of surfboards/ surfboard bags or any other luggage.

Administration Law

These Terms and Conditions are covered in all their aspects by the Laws of Indonesia and and legal action that may arise related to the contract will need to be resolved before the country’s competent body.